iMemories Reviews

iMemories has an overall rating of 4.7 based on 33 reviews. Customer feedback on iMemories is mixed: iMemories reviewers highlight positive aspects like user-friendly interface, high-quality video conversion, excellent customer service, fast turnaround time, which strongly appeal to individuals looking to preserve memories, families wanting to digitize old media, people seeking professional video services. However, iMemories is often criticized for its higher pricing compared to competitors, occasional technical issues, limited storage options, long processing times for large files.

4.7/5.0

33 reviews

5 Stars

22

4 Stars

9

3 Stars

0

2 Stars

0

1 Star

0

All iMemories Reviews (33)
EfrainSpeece
May 21, 2026
"The USB worked just fine for me…"
The USB worked just fine for me, and my videos loaded quickly, maybe within a few seconds or so. The only thing I noticed is the case feels a bit cheap, but for everyday use it seems to do the job
Bertha_hundley70
May 20, 2026
"Don’t Trust Just Anyone With Old Tapes"
I sent in a box of old VHS tapes and a few small film reels that were already in rough shape, so I was nervous they might get even more damaged. Thankfully, everything came back packed neatly and safely. The updates were simple to follow, too, which helped ease my mind. Just a warning to anyone with fragile old memories like this: be careful who you send them to. I’m really glad these were handled with care.
Stephanie.mclaughlin
May 13, 2026
"Way easier than I expected"
We got our old tapes back and I was able to share the link with my sisters that same night. I expected it to be a bit of a hassle, but it was super simple. Even my dad managed to open everything on his phone without any trouble. It was so nice not having to mail USBs around or make extra copies. Really happy with how it turned out...
PhyllisBarajas
May 09, 2026
"Honestly Way Easier Than I Expected"
I uploaded my stuff super quickly, and the app worked really well on my phone. I was shocked at how smooth it was, like, why can't every app be this easy?!
CliftonJohnson
April 30, 2026
"Really Fast and Easy"
I was so happy with how quickly everything was handled. The turnaround was super fast, and it made the whole experience feel easy and stress-free.
CarlaEaton_98
April 28, 2026
"Pretty smooth overall, just took a bit"
I used imemories to digitize a bunch of old tapes and photos, and overall I’d say it went well. They sent updates when my box got there and a few times during the process, so I had a general idea of what was happening. It took maybe a little longer than I was expecting, but I didn’t feel completely in the dark. In the end, I’m happy with how it turned out, I just wish the turnaround had been a bit quicker.
hello_lucinda626
April 26, 2026
"Easy to Track My Order"
I liked that iMemories made it easy to keep track of everything from start to finish. I could see where my order was along the way, which gave me some peace of mind, especially since my mom kept asking when the old tapes would be done. A couple of the updates felt a little slow at times, but overall the process was fine and I was happy with it.
granvilleanderson9052
April 14, 2026
"It was super easy to order. Like…"
It was super easy to order. Like, I kept expecting there to be some extra step or confusion, but nope... just picked what I wanted, checked out, and that was it. Really simple...
DerrickVigil
April 08, 2026
"Better than I expected"
I felt a little pressured to get my old videos transferred before they got any worse, and I wasn’t totally sure how the DVDs would turn out. But the quality was actually really clear and everything played just fine. The old videos looked better than I expected, so I’m happy with it.
amandarae6973
April 02, 2026
"I finally sent in a box of old..."
I finally sent in a box of old VHS tapes and a few camcorder tapes after putting it off forever, mostly because I kept telling myself I was too busy and didn’t want to deal with sorting through the closet. I wasn’t expecting much, but the digitized videos came back looking really good, especially considering some of those tapes had been sitting around for years.
A few parts still look old, but that’s definitely the tapes themselves, not the transfer. The picture was steady, the sound was clear enough, and it was emotional seeing all that footage again. I’m really happy with how everything turned out.
josephhouser8050
March 31, 2026
"helpful and easy to deal with"
I had a question about my order because I wasn’t totally sure I had done everything right. customer service got back to me quickly and explained things in a way that actually made sense. they were patient with me and made me feel a lot better about sending in my old tapes. overall, it was a good experience and I’d use them again.
JesusHolley_28
March 20, 2026
"Easy shipping experience"
I got my box back right when they said I would, and shipping was smooth with no issues at all
darrell1995
March 16, 2026
"Pretty good job with my old tapes"
I sent in a box of my old tapes, most of the digitized files came back looking complete. A couple had these short blank parts, but that might’ve just been because the tapes themselves were old and crappy. Overall, I was really happy to see almost everything was there and easy to watch. Not perfect, and those little gaps were kind of annoying, but damn good overall.
ben.Lewis
March 11, 2026
"I wasn’t expecting a huge difference..."
I wasn’t expecting a huge difference, but they seriously cleaned up my old videos really well. The quality looks way better than I thought it would, and I’m really happy with how everything turned out.
michael_Liaw04
March 05, 2026
"No Surprise Charges"
I mostly just pay attention to the final total when I order, and this one matched exactly what I was charged. No random fees showed up later or anything weird like that. Simple, straightforward, and that’s all I was looking for
Thomas_crawford72
March 04, 2026
"I sent in a box of old family…"
I sent in a box of old family photos the scans came back much clearer than I expected. The colors looked good, and even the really faded ones were easy to see. I’m happy with how they turned out, though I’m a little disappointed I waited so long to get it done.
Charles-woodson
February 27, 2026
"Pretty Easy to Get Around"
Finding my way around was mostly easy, which was a nice surprise. I didn’t really have much trouble figuring things out, so I’d say it’s straightforward, right?
BROWN
February 22, 2026
"Refund was super easy!!!"
I got my refund with no hassle at all!!! The whole process was quick and simple, which I really appreciated!!!
Joseph-baskin
February 15, 2026
"Pretty fair overall"
No surprise fees, which I really appreciated. Everything felt fair and straightforward, and that’s all you can really ask for, right?
alice.Romero
January 30, 2026
"Super easy to use 😊"
I really liked being able to see everything in the cloud instead of dealing with DVDs. It loaded just fine on my phone, and sharing a few clips with my family was simple too. Definitely made things easier 👍

View More Reviews

iMemories Q&A

Do you digitize s-vhs tapes and what digital resolution can i expect?

Same.Richards
December 07, 2020

“Hi Michael, We are able to convert S-VHS tapes. We convert VHS tapes to 720 X 480 resolution. Feel free to contact us with any additional questions.”

I have a vhsc tc 20 that the tape broken when we took out of the camcorder. can you repair this and digitize this?

Marian.Hernandez
November 05, 2020

“Hi Judy, IMemories is able to repair videotapes! Minimum splicing is included in the conversion to digital of $14.99 per tape. Thank you for your interest in iMemories!”

If you put my memories on dvds can you add music

Nathan
November 30, 2020

“Hi Donna, We do not offer the option to add music to DVDs. We can still absolutely digitize your memories! Feel free to contact us with any questions here or at 1-800-845-7986.”

I have used you for my videos and love it i have 4 years of photos i would like digital do i send my photo albums or do i have to take them out

ArleneMyers
November 03, 2020

“Hi Maureen, For efficient processing and optimal quality, iMemories prefers that the photos be removed from the album prior to submitting your order. If you are unable to remove the photos from the album, you can submit the entire album for processing. Thank you for your continuing business!”

The reviews say you are charged to continue to have access to your videos. i want to own copies or have them on my cloud account. can i have dvds made

DianeBradley
November 28, 2020

“Hi Maggie, No worries, you don't have to subscribe if you don't want to. Once you order is complete you will have 30 days free access to your own private account at iMemories. During this time you can make your DVDs and pay for them and/or you can download the digital files to have on your own computer or device. You can also purchase a drive with your files on it. After the 30 days you will lose access to your account unless you subscribe. We can help you navigate through the process so never hesitate to call with questions. 1-800-845-7986”

View More Q&As

Have a question about iMemories?

Customer Reviews

Questions & Answers

Ask a Question

Welcome to WorthEPenny.com! We use cookies to better understand your preferences, optimize our website and services, enhance user experiences, personalize content and ads, and provide social media and other third-party features. If you want to learn more about cookies and why we use them, visit our Cookie Policy page.